I almost passed out when I got the screen you see after logging into my Charles Schwab online account. As you can see in red letters, functionality is temporarily unavailable. I use Schwab for my personal IRAs, investment, and checking account and it has been one of the best decisions of my life outside of marrying my lovely wife.
I have had zero issues with Schwab and believe they are the most reliable, inexpensive ways to manage ALL of your finances. Their investment screening software has put a lot of human stock brokers out of a job.
Back to the point of the article. I kept getting the “not working” screen that you see all day one Sunday so I called their always helpful 24/7 support staff. There had been no reports by any other customers about online services not working. Nervous time….What that hell is wrong? It came to me and the service rep at the same time to switch browsers. I logged into Schwab with Mozilla Firefox and everything was in order!
Conclusion: I had to be using a dated version of Google Chrome. This particular version of Chrome had logged me into my account countless times over the last few years, but I guess the technical staff at Schwab decided it was now a security risk.
Finally, my only criticism of Schwab would be to send back a meaningful diagnostic such as Charles Schwab no longer support this version of Google Chrome.