I just got off the phone with a Sprint representative who stated we have to uphold the terms of our contract with this lousy provider of non-functioning cell phone networks. The 3G has been non-existent. Our HTC EVO smart phone frequently does not ring when somebody is calling. Calls are dropped and text messages are often 1 to 2 hours late. This is all happening in Roswell,NM , but the same type of cell phone issues are occurring in Ruidoso, Artesia, Carlsbad, Hobbs, Alamogordo, El Paso, Socorro, Dexter, Hagerman, Lovington and many other towns in southeastern New Mexico.
I have heard, and will further research, that all it takes is 100 notarized signatures to initiate a class-action lawsuit against Sprint. Think about it people! What Sprint is effectively doing is stealing money from you by forcing you to remain in a 2 year contract even though they are not delivering the service.
Sprint knows that most people will not go to the trouble to take legal action, so even though they are not providing you the cell phone service you contracted with them, they still have the audacity to try to bind you to a contract. That should be ILLEGAL and it is certainly unethical to bind a person to a contract when the service is NOT being rendered!
You do not have to identify yourself to comment on this post, so please let me know if you would consider being party to a class-action lawsuit against Sprint for the money they are stealing from you by not providing service AND not allowing Sprint customers to terminate the contract free of any fees or penalties.
The only way to win a against a bully like Sprint is to unite, otherwise they will continue to rip you off by not allowing you to break your contract.