On our way to Glenwood Springs, Colorado we stayed at Knights Inn in Las Vegas,NM. We were looking for a cheap place to bed down before the much longer leg of the trip the following morning. We found this motel in north-eastern (Las Vegas) New Mexico via hotwire.com and locked in at a price of $50. You do not expect too much for only 50 dollars. Knights Inn, run by an Indian woman and located in a cluster of motels including the Sunshine Motel and Town House Motel, was clean and safe. The only two complaints we had were the WiFi did not work and the television had a very snowy and fuzzy picture.
For only 50 dollars, I can tolerate a crappy motel TV, but when an establishment advertises WiFi(which is almost standard these days) then it better work or they should credit your account for service not rendered. Related is our stay at Wayside Inn in Breckenridge Colorado where the WiFi did not work and the lady in the cowboy hat at the front desk became indignant when I requested a credit. She appeared to be more interested in surfing the internet than waiting on customers who had paid $90 a night for a room. We booked the Wayside Inn via PriceLine and registered an online complaint with them. Wayside Inn rooms have NO telephones, refrigerators , coffee makers, or microwaves. They spend all their money on a very nice flat screen Sony TV in each room. Also Wayside Inn does nothing to quiet down loud mouth guests.
Sorry for the digression……the other picture you see is the front desk of the Knights Inn Motel. The sign says “Back in 10 minutes please dial “0” for assistance”. The reality here is that the Indian woman was never there unless patrons dialed “0” for assistance. She got there quickly when you dialed. All this, of course, clashes with the posted mission statement of Knights Inn genuinely caring for their customers.
BTW, what is that brown statue looking object with yellow hair and yellow eyelashes? Maybe some kind of Republic of India good luck charm? I know that you get what you pay for and Knights Inn is no exception. We would probably stay there again if the owners would keep the WiFi up and running. What the owners do not realize is that when they put the burden on their customers to say something about the malfunctioning WiFi, that many like myself will say nothing and never come back or write a post like this! Remember hotel proprietors if you advertise something, either make it work or credit your guests for service you did not provide.