Don’t you just hate it when you get one of these in the mail??


Billy Sills, General Manager, of Roswell Toyota sent us a letter in the mail which opened with “I understand that you are driving a vehicle that I need. I am willing to pay above market value to trade for it.” I guess this means that if my car had a market value of $6000, he would not give me $7000 to put in my pocket, but would allow the $7000 to count toward the purchase of another used or new car.

The solicitation was an attempt to appear personal and one on one judging from the   almost handwritten appearance of the font. However, the mail box cluttering sales pitch was just an automatically generated letter snail mailed to anybody who had purchased or leased a car from Roswell Toyota located on the highway to Ruidoso.

I am not sure why Mr Sills would send this type of solicitation to anybody who had leased a vehicle since one could not trade in a leased vehicle until the expiration of the lease which is usually 36 months I think. In an age where mail box clutter is exceedingly high, advertisers should be more careful about sending out irrelevant correspondence since most of it never gets opened and only fills up the land fills faster.

I guess we have some sort of proof that high volume junk mailers and some auto dealers do not care too much about the environment.

Offer from Billy Sills of Roswell Toyota
Offer from Billy Sills of Roswell Toyota

5 comments on “Don’t you just hate it when you get one of these in the mail??Add yours →

  1. We got same bogus ad in mail from Roswell Toyota begging us to come in because they really wanted our car. Dealt with this character named Jeff Capps(not the minister from Flower Mound,TX). Ran credit check on us before determining whether we even reached the terms of the deal. He didn’t seem to know or care that hurts your credit rating. We walked out without reaching acceptable agreement, but at least got 20 dollars worth of Walmart gift cards.

    1. We have received four airbag recall notifications for our Toyota Matrix. Finally found the time to take it into Krumland Roswell Toyota. Jim Collins the service manager told us the notifications were invalid and he could not perform the safety fix. We took our car to Albuquerque and they got it done in 45 minutes along with an ice cold coke. Will never take any of our cars into Roswell Toyota again. And, yes Albuquerque is over 200 miles from Roswell.

      1. Jim Collins of Roswell Toyota lied to us straight through his crooked teeth about the new tires on our “certified” Toyota Yaris. They were not new and we had significant issues with our certified pre owned Toyota Yaris. We drive to Lubbock,TX for all our car business now. Krumland should fire about half their incompetent sales staff.

      2. I think it was Jim Collins of Roswell Toyota who refused to repair the air bag defect in our 2002 Corolla even though we brought in our snail mail recall notice that we were in danger of having our eye put out if air bags randomly deployed.

        He could easily get sued for not honoring national recall for a dangerous defect. Filling lawsuit against against Krumland would be more effective. If Collins had just explained why he would not fix defect, we would be more understanding.

        There is woman working at Roswell,NM Toyota with a perfect bum who knows every man there waiting to get car repaired is drooling over her well shaped backside.

        1. Jim Collins did not return our calls repeatedly. I am surprised he holds down his job as service manager. Do not take your car in to him for any type of recall. He will try to squirm out of it. He does not care if air bag deploys injuring you. Their service department does does not make money off of recalls so they try to blow you off and get you out the door for somebody they can overcharge.

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