We really like our Sam’s Club 5-3-1 MasterCard with its fancy high speed chip outside of one very irritating fact! In the screenshot of the MasterCard Rewards that you see below, the 5% for all gas/petrol, 3% for all travel/dining, and 1% for all other purchase Rewards are listed.
What I mean is that you can only see the total amount cardholder is awarded for gas, travel and dining, and all other purchases respectively. We could not tell if we were given 3% rewards for the $110 we spent in long term parking at George Bush international airport in Houston. That should qualify as a travel expense one would think.
A simpler way of putting this, I suppose, is Why doesn’t the Sam’s Club MasterCard list the Rewards you get by transaction rather than just display the lump sum rewards earned by the three categories?
Bank America Visa Card does rewards by transaction making it completely transparent and easy to track which type of credit card purchases correspond to which category of Rewards.
I think their deception is intentional to avoid having to contest if a certain type of purchase qualifies as a travel expense. For example, your car breaks down on the way to the airport and you have to pay a tow truck 200 dollars to tow it. One could easily and logically argue that 3% should be applied to the $200 since the towing fee is very much a travel expense!
All this is a strong argument for demanding all Reward’s transactions be displayed with the Reward amount issued. Remove the mystery credit card companies and you are much more likely to retain your customers. I know I am shopping right now for a new card that practices transparency with respect to their Rewards policy.
We also had issue with this card not removing a pending incidentals charge at Radisson Suites in El Paso,Texas.